Customer Satisfaction : BBC Chartering - Your global ocean carrier for engineered transports of break bulk, heavy lift and project cargo

Dear Customer,

At BBC we continuously seek to improve our services and service levels. We would therefore like you as a valued client to help us in improving ourselves in a way that we can offer you an even better service in the future.

Name *

Company *

Vessel *

E-Mail

Voyage / Project *

Please rate the following questions from 1 to 10 where 10 is being the highest and 1 is being the lowest score:

Understanding of your project and shipping needs:
Responsiveness and completeness to your request for commercial information:
Responsiveness and completeness to your request for operational information:
Responsiveness and completeness to your request for technical information:
Responsiveness and communication on project progress, changes and critical issues:
Professionalism and tone in the communication with your project:
HSE performance and risk mitigation:
Performance and expertise of the vessel's crew during cargo operations:
Performance and expertise of the Port Captain during cargo operations:
Quality of load out manuals and supporting documents:
Quality of the commercial project preparation:
Quality of operational performance:
Quality of documentation performance:
Your understanding of the internal communication in BBC:
Based on your experience with BBC how likely would you recommend BBC to a colleague:

Comments

Please enter the below captcha before submitting

* Required fields

Visit our website for further information www.bbc-chartering.com