Customer Satisfaction : BBC Chartering - The premier source for global project shipping services

Dear Customer,

At BBC we continuously seek to improve our services and service levels. We would therefore like you as a valued client to help us in improving ourselves in a way that we can offer you an even better service in the future.

Name *

Company *

Vessel *

E-Mail

Voyage / Project *

Please rate the following questions from 1 to 10 where 10 is being the highest and 1 is being the lowest score:

Understanding of your project and shipping needs:
Responsiveness and completeness to your request for commercial information:
Responsiveness and completeness to your request for operational information:
Responsiveness and completeness to your request for technical information:
Responsiveness and communication on project progress, changes and critical issues:
Professionalism and tone in the communication with your project:
HSE performance and risk mitigation:
Performance and expertise of the vessel's crew during cargo operations:
Performance and expertise of the Port Captain during cargo operations:
Quality of load out manuals and supporting documents:
Quality of the commercial project preparation:
Quality of operational performance:
Quality of documentation performance:
Your understanding of the internal communication in BBC:
Based on your experience with BBC how likely would you recommend BBC to a colleague:

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Visit our website for further information www.bbc-chartering.com